your specialist IT departmeNT
Managed IT Services
The Gather Technology team is your specialist, outsourced IT department, with a knowledgeable, dedicated and responsive team of experts on hand whenever you need them.
Our Managed IT service supports all ongoing aspects of your IT, from cloud-based platform security and optimisation right through to hardware, delivered within an agreed framework and price structure, and complying or exceeding industry and government best practice standards.
Our cutting-edge systems and processes mean that we can access your devices and software remotely and seamlessly from our offices, where our team are available whenever you need them to help you.
And because no-one likes unexpected bills, our managed IT service is delivered within a simple monthly, fixed price agreement, with no long-term commitment.
Trust your Microsoft
Common challenges typically include compliance and cyber security, downtime as a result of hardware problems or software issues, cloud computing performance, along with setting up new users, logins and dashboards.
Plus, as a Microsoft Gold Partner, you can rest assured that your Microsoft systems which underpin your business are in the safest hands. This is the highest level of certification available to Microsoft partners, and only a small percentage of partners around the world have Gold level status.
Industry experience to better support you
With extensive experience of working with customers from numerous industry sectors, and especially professional services such as accountancy, legal services, financial services, insurance and media, the Gather Technology team understand the specific issues faced by your industry – and in many cases will have already resolved similar issues previously.
This means we can hit the ground running right from the outset and provide relevant and quality advice and support almost instantly.
For mission critical issues we pride ourselves on the speed of our customer service and aim to respond to customers’ needs within 1 hour for the most urgent issues, and within 4 hours for all normal queries. (Click here for more information on our Service Level Agreement)