Stay Alert for Coronavirus Phishing Scams

Stay Alert for Coronavirus Phishing Scams

Recent research has shown an increasing number of cyber attacks and phishing emails related to the Coronavirus pandemic. We've put together a few useful tips on handling phishing attempts. 


Cyber criminals are exploiting the COVID-19 pandemic to scam people in a variety of ways and, according to the National Cyber Security Centre (NCSC), this is only likely to increase over the coming months.

COVID-19 phishing emails use techniques that prey on worry and curiosity towards the pandemic. They are a lure to trick unsuspecting people and businesses into revealing personal information or downloading malicious software.


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It is best practice to remain alert to increased fraudulent activity relating to COVID-19 and take steps to better protect ourselves and our organisations.

Below we have amalgamated a selection of useful information. With this guidance, we can raise awareness and be prepared for any signs of COVID-19 related cyber crime.

COVID-19 phishing emails use techniques that prey on worry and curiosity towards the pandemic. They are a lure to trick unsuspecting people and businesses into revealing personal information or downloading malicious software.

It is best practice to remain alert to increased fraudulent activity relating to COVID-19 and take steps to better protect ourselves and our organisations.

Below we have amalgamated a selection of useful information. With this guidance, we can raise awareness and be prepared for any signs of COVID-19 related cyber crime.

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If you have received a phishing attempt or have any concerns, report the suspicious activity to:

NCSC Guidance – How to spot phishing emails:

  • Does the email have poor grammar, punctuation and spelling? 
    Many phishing emails originate overseas and the language may be poor or jarring to read.

  • Is the appearance and quality of the email what you would expect from the official organisation? 
    Your bank or any other official source should NEVER ask you to supply personal information from an email. If you have any doubts about a message, call them directly. Don't use the numbers/emails/links in the email. Visit the official website instead.

  • Does the email address you by name, or does it refer to you as a valued customer, sir/madam, or [first_name]? 
    This could be a sign that the sender does not actually know you and is part of a phishing scam.

  • Does the email contain a threatening phrase that asks you to act urgently? 
    Be wary of emails that require immediate action or have time limits. E.g. 'Send details within 24 hours' or 'you have been a victim of crime, click here immediately'.

  • Look at the sender's name: Does it sound legitimate, or is it trying to mimic someone or an organisation you know? 
    (E.g. [email protected]
    [email protected]com)

  • Does the emailed offer sound too good to be true? 
    It probably is and the email is a phishing attempt.

Useful Websites

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